Unified Communications Infrastructure

Hello All,Just want to verify something here.  To create an RDP Template for mysystem, I first need to export an existing one and then upload it as a template is that correct?  I believe the steps are first to pull up Export Remote Destination profil...

On DCT exist a part number for CUBE as RED-LICXXXX so I was wondering what's this means in terms of port number? or if I have two boxes then Do I buy only one part number to have redundancy?Thanks for someone with expertise on this to clarify...

So my upgrade from 7.X to 8.X IPCC failed because Cisco isn't (yet) supporting the hardware (DL380G6) they told me buy for 7.x...     My regional Cisco rep said they are seeing that the latest version says should work (but TAC doesn't agree/ know thi...

My question: Is there a way to update another users availability status in presence?  For example, a user will be out of the office unexpectedly for a week and we want to note that in their Out of Office status.If not, do others think this would be a...

Hi,I have cisco unified operations manager 2.1 installed. I am unable to get historicla reports for PRI voice routers (running mgcp with UCCM 7.0.2).Is there a way to get historical reports in cuom, & is there a way to control purge settings in this ...

I am migrating from Unity 4.0(5) to Unity Connection 7.1.2 using Cobras.Haven't made the cut, but when testing the import of messages using Cobras users who have  SMTP in notification devices are getting an email for every message imported, even if t...

Applications which take advantage of the Cisco Unified IP Phone 7900 Series such as Visual Voicemail, Click-to-Call, Voice and Text-based Paging, Time-clock, On-demand Call Recording and Speech Recognition can help you meet your business objectives b...

Does Viewmail 8.0(3) work with Office 2010 32-bit on Windows 7 64-bit?

Hello all,We have a user who was using CUPC working from home yesterday and today when he came in he is unable to use the cupc phone function, he can use the IM on CUPC.  When we look at the server status and notifications tab it reads "A device init...

Hi There,We are currently running Unity Connection 7.1.5ES11.11901-11 and I have been tasked to upgrade the server. The Unity connx software will stay the same version (7.1.5ES11.11901-11).My plan was to build the new server with the same IP address,...

Hello gurus,we are using UCCX 5.0.2 with CUCM 6.1.2.Trigger is working ok when dialing locally and for those sites which are connected using Inter cluster trunk but when remote site dial it (which is hosted off the HQ), we are getting busy tone. The ...