Unified Communications Infrastructure

Hi - We are currently looking at deloying visual vmail widget on our CUCM / CUC 7.1.3 deployment.  Something we have noticed is that the login defaults to the DN of the phone; as our CUC mailbox numbers do not match DNs (we are using voice mailbox ma...

Hello,I´m configuring CUMA. When configuring the connention to CUCM I get the message:"Web Services error. Could not read the Enterprise Feature Access Directory  number from backup host. Couldn't send message"In CUCM in Mobility Configuration I ente...

Hi,I have two questions about UCCX.1. It must be possible that the agent can set the option that the Agent Desktop do not popup if an call comes in. I found this in the Desktop administrator but it dosen´t change anything. In the options of the clien...

Hi Everybidy,I have CUOM 2.1 with Service Monitor installed. When i try to configure the sensor using service monitor, the web page giving HTTP 500 Internal server error. and also please advice from where do i get the configuration file for sensor( C...

Hi, I had a 2801 configured for a single, 24-channel PRI against CM 4.2 working just fine.  I decided to move to a new CallManager 8.02 and had to change the mgcp configurations in the 2801 (voip dial-peer, ccm-manager, mgcp ) to point to the new CM...

HiI went through the process of adding the storage group from exchange 2003 and was only given the option to add one mailstore. The customer has more than one mailstore and would like to add more than one. I have not seen any documentation of how thi...

Hi,I have configured an Exchange 2007 based system with Unity Connection (7.1.3), though some basic integration features are working, I am having problems with the below1) From PCA I am unable to syncronize the contacts. the error i get is "Import Co...

I am IT support for a company that runs a Cisco phone system. I am just learning the Cisco systems, and need a bit of help with setting up call routing in Cisco Unified CM Administration System version: 6.1.2.1000-13. My client would like all calls t...

I just did my first Business Edition 8 quote using the new Upgrade/Migration offers.  The quote tool won't let me order fewer than 50 Public Space IP Device licenses (MIG-BE-PUB-IPDEV).  My customer only has a few public space phones.  Why am I being...

Hi, i have a Cisco Unified CallManager Business Edition 7.1(3) with Cisco Unity Connection 7.1(3).I am running on a spanish language cluster on both the CallManager and Unity connection i already installed the spanish locales, but i have an issue wit...