Unified Communications Infrastructure

We upgraded to Unity 4.0(5) so that we can use the COBRAS tool. Post-upgrade testing is good, with one anomaly. When we try to enter the pilot point of other Unity servers in our servers dialing domain, we get an error that says:'Invalid Character ...

Does a single Unity Connection server have the capability to integrate to multiple Lotus Notes server via IMAP? My customer has about 7 instances of Lotus Notes which contain separate users and mailboxes, but wishes to use a centralized Unity Connec...

Hi All,We're in the process of implementing Unity for a security conscious customer. There's a firewall sitting between the Unity and Exchange server. We have problems with the Notify module in that after 60 minutes the authentication appears to fai...

I have a customer that is interested in building a virtualized unity 7 configuration but is not happy about being required to run CPU affinity. I have read the following:http://www.cisco.com/en/US/docs/voice_ip_comm/unity/virtualization_design/guide/...

Hi - We are configuring CUPS 7.0.4 Outlook Gateway, however, our initial config had the incorrect certificate cn, we are now trying to use the new certificate which we have uploaded but I cannot see an option in the gateway config to use a different ...

CUPC is working except the phone presence. When i go off hook on the phone the status doesn't change to "on the phone" and remains at "Available" status. I have rebooted CUPS server twice and restarted CTI manager on UCM but still no goodCUPS version...

Hi,Can unity support INetOrgPerson accounts? I've got some accounts which are basically email only (hence being INetOrgPerson). When I try and add them in Unity I get the following error:"An unrecognized error 0x800700005 has occurred: E_ACCESSDENIED...

Hello i installed a CCM 7.0 and Business Atendant Console 2.0.1.14. I installed everyrhing by the book. I receive no errors during the installation or after. So everything seems OK. The Operator logs in the console, the CTI ports and CTI Route Points...

We've set up our 2 Unity servers as per http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/installation/guide/vmexfo/5xcuigvmefo050.html - we have 2 servers,UNINTY01 as the primary and UNITY02 as the secondary. UNITY02 is the DC. In the above gui...

Perhttp://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/security/guide/ex/5xcusec030e.html#wp1067900This is a general question - Do I just configure ports restriction 5000-20 on everything EXCEPT DC, GC, Exchange and Unity.Thanks

I have created a CTI port in my CUCM 7 and a call handler in Unity has that CTI number. When I dial the CTI port from internally I get you have been forwarded to a voice mail system. I should get my opening greeting. I am just testing unity before I ...

hi,we look for a solution to realize the following :unity connection 7.1A User with a voice mail box should answer a call in German or English,depending on the calling number (i.e. +49 Germany, +1 USA,Canada) Any good idea ?thx and regardsat

Hi,-line1=1000 with pt_internal, cfb=line2-line2=1000 with pt_internal_2ndI installed Arc enterprise version 5 and want to monitoring the BLF status for line1 only. line2 is just roll-over purpose in case line1 busy but the Arc is random to monitorin...

Hello everyone,I'm working on a data synchronization package at my job using Microsoft SSIS to combine data from different application. We are using Cisco call manager and Unity for our phone system, and I'd like to access the Unity database to grab ...

We are upgrading a Unity VM system from 4.0(5) TO Unity UM 7.0(2). AD2003/Exch2007 Unity has 3xx PDL's in and AD has 7xx. Has anyone had experience in importing PDL's via COBRA's. What occurs if COBRA's attempts to import a PDL with the same name...