I am unable to find the setting which allows the Call Handler greeting length value to be changed. Presently, the value is set at 30 seconds.Any suggestions?
CM 4.2, customer is in the process of changing out phones, the attendant console software works fine but after a user's phone is replaced it no longer works. The error message that the user gets is, Initialization of Call Control Failed. Retrying..T...
Hello, I have a Callmanager 6.1 single server. I have configured a range of DN for meet-me conference. The first conference meet-me it's ok (3 partecipants), but I can't open a second conference simultaneously. Someone can help me?
I have the Exchange server 2000 installed in the Unity Server version 4.0.5, and I would like send a copy of a voice message to another Exchange Server ? I can do it? thanks
Hi,I'm having a problem with Presence status in CUPC. User status doesn't change if they're on the phone or if they're receiving a call. I've associated all users with their DNs, but I'm still not having any joy. Any assistance would be appreciated.K...
After i physically installed the unity express module in the router i typed service-engine 1/0 session command.From there i need to install the cue-vm-license_12mbx_ccm_2.3.4.pkg package.What command is required ?
Hi all, I need to obtain this configuration:- One pilot point- Two ac user in AC hunt group- One AC user associated with one phone and second AC user to another phone (two different users in two different places)I've tried to:- using the same AC user...
Hi, In my company we hace installed Cisco Call Manager and one ISDN box with 2 channel, when i want to call two calls in same time i can not do that, only one call i can made. it is posible that one call take two channels on isdn ?
I have tried everything to get MeetingPlace to outdial but to no avail. I have attached the GW log and the trace from MP. MP accepts calls and you can create/join/listen to any conferences.
Hi,I put out a resource MTP that was not using and now in the RTMT I receive frequently the alarm ' MediaListExhausted '. Can anybody say how it will resolve this problem?It is a Call Manager version 5.0 (4)Thanks
We are setup using Unity for Voicemail. We also have a Blacberry Server tosupport our Blacberry Cellphones. We have three users who are unable to open the voicemails forwarded to their Blackberries. When they are asked for their Unity Voicemail Passw...
We have the Cisco Unified Call Center 4.2 and I am trying to enable CDR data to be placed into the SQL CDR Database. I have read through the manuals and guides and have enabled what I believe to be all the services and yet no data is being added int...
Simple question: In real time monitoring under devices I can see every extention number used, IP address etc - can I export this list into Excel?I know this sounds simple enough but cannot find anywhere to do it? not able to highlight the informatio...
