I want to configure Router 2621XM which is connected to FAX machine.FAX machine is working fine but i have email every FAX which comes to router on specific email ID.Router is connected to LAN on which SMTP server present
Hello, this morning we upgraded the OS (Windows 2000) on our IPCCX 7835H server running CRS 4.0.05042.0.We went from OS Image 2000.4.4a to 2000.4.5a and we are now experiencing strange network card issues. (note: before the upgrade, everything was wo...
Hi,Quick question. On unity connections caller input, is there a way to disable the dialing of extensions like there is in full blown Unity caller input settings?The problem we had was we had a new call handler we working on and had set the caller in...
How to configure the Unity server to use prerecorded wav file (or any other format) for call handlers greeting ? Unfortunately we have only such options - system, blank and recording. Thank you,Sergey
We have two audio files, which we are trying to play in an application before we hangup the call. The audio files are not completely heard to the caller. The audio files are recorded in the right format (8Khz, 8bit, mono, mulaw). At times we are able...
Hi,I recently installed MPE 1.1.3. I was creating a meeting so I can share the desktop but at the same time trying to bring full control of it (to use as a remote assistance), but I'm not able. Is this feature available in this version?, If not, in w...
I wanted to know if it is supported by Cisco and if it is legal with a VM licence to configure an IMAP client to get the voice-mails from the Unity VM server?
Does anyone have experience with an Avaya Modular Messaging and Unity integration? It seems like it would work, but I can't find any doucmentation on this effort? I have a customer that has a large Modular Messaging and intuity install base today a...
Our Unity call handler messages play normally and then play a canned cisco message saying "sorry an operator is not available, please leave a message".How can we stop this?
Afternoon all,I have a 7970 phone that keep getting a MWI, but when the user picks up their is no msg for them & and the light doesn't go out is the user dials the 77010 to deactivate the MWI.I have 450 user's, is there any way I can find out who mig...
I want to enable IVR system in Unity Connection 1.2 . We r using CallManager 5.1 and 2800 voice Gateway with E1 termination ,100 DID nos. Main req. is to enable IVR , so that when a caller press a Key say "1" the call has to reroute to another call c...
We are using Unity connections 1.2 Sr2when I try to access the sys admin page, I get a apache tomcat error"The requested resource (/cuadmin/) is not available."I have restarted services and rebooted server, but still get the problem, does anyone have...
Can I use Permissions Wizards to add a new Unity Admin account. UnityAdmin works fine, but we want to add another account for administrator purposes. Does this work in 4.2, or are we stuck with UnityAdmin only?Thanks!
