I cannot find a setting that will allow the customer to modify how many letters are entered for the subscriber name before a match is announced. Is there a way to shorten it to 3 letters of their last name?
Using Unity 4.2 we are using the Broadcast manager to create a broadcast msg. When subcribers try and retrieve a msg the system reports 'system is temporarily unavailable'. Any assistance appreciated, thanks Jag.
I have a Unity 4.0(5) server, UM, Exchange 2003 is off box, and I am building a second server for failover. When I install Unity on the second server, do I have to use the same install account I used on the first server? I was going to install usin...
We are currently on 4.04 SR1 and are migrating to a new mail system. New exchange org, the whole bit. I see that Unity 5.0 is out now and wonder what is the most recent stable version? My plan is to build a server in paralell then use my existing ...
I have been beta testing Windows Vista Ultimate and can't seem to get Cisco's Unified Video Advantage working with my camera. I read the specs and it only supports Windows XP SP2 or Win2k.Does anyone know how to get around this or when Cisco will su...
Hi, running Unity 4.2.1 with exchange.Some of our users have access to group email boxes but have no mailbox of their own.If they open an email they can play it through the phone with VMO, however if they then forward the email to another Unity subsc...
Customer recently decommissioned one domain controller and replaced with another with different name. I went into gc/dc utility and manually entered the domain controller to get them operational again for importing exchange users. I als was told by t...
It is my understanding that in order to be able to dial an ext from a Unity opening greeting, there needs to be either a mailbox or call handler built for each extension that you will be routing the call to. I have a huge amount of users that I nee...
Any chance there's a trick to allow certain user input options to be avaiable during the day and not at night or would it require 2 Call Handlers? More specific...During the day some of the call handlers will have a 0 out to operator option, but the...
In srst mode(PRI connection), how can I configure the router so that call from pstn to the phone will redirect via pstn to his voice mailbox in the Unity server in Central. There is call-forward noanswer number can be configured on the router. But t...
When Cisco Unity receives the call, it plays the Opening Greeting if the calling number is not a subscriber in Unity. If you want to log into a mailbox, you can press the * key during the Opening Greeting announcement and enter your mailbox ID and pa...
I have a customer that wants to upgrade from CUE to Unity. However, they also want to move their existing voicemail from the CUE to unity. I don't know how to do this, anyone else knows if this is possible? If so, how can I migrate the voicemails ...
