Unified Communications Infrastructure

Where can I get Citrix Application Gateway Demo version / Evaluation copy ?RegardsMohamed

Hi I'm trying to come up with a report that would give me information on any given extension. I've been able to get the gist of the information that I need for my report. However I cannot find the duration of a call for a given extension. The Top N r...

I am attempting to enable purging of old CDR/CAR records on my client's CallManager. However, I am unable to access the CAR tool to do so.When I open the page, I am told that the credentials I have supplied are not valid. However, it says this before...

I am installing CER 1.1.1. I am nto able to get CER to recognize the CCM database. During the setup where you identify "Cisco CallManager Database Location for this Emergency Responder Group" it fails saying "Could not find a CallManager database on ...

Hi all and happy new year,I want to define IPCC through the CCM5, does anyone knows if its possibile ? Thx

I have Call Manager 4.1.3 SR4d and Unity 4.2(1) with Unity running in unified messaging mode (off box).I have two users that are experiencing a strange issue. When they go to check their voicemails on their phones, Unity tells them that they have hu...

Unity 4.1.3 with Exchange 2000 on same box. they receive messages via phone right away, however, the voicemail doesn't show up in outlook till 8 hours later. i noticed on the commserver log file that the timestamp is 8 hours ahead. the time on the un...

Hello,I am facing a unique issue in Unity,Whenever a caller calls from outside the greeting played by the guidenace call handler is different,Earlier the standard greeting used to play, now the following geeting plays"The person is unavailable, recor...

Aloha -When I bookmark Unity at "https://x.x.x.x/web/sa" and go to it, I get this error:Missing live session flag.For some reason, /web/global.asa did not fire.Check that this file is present.This problem could also be related to DNS issues.Cannot co...

I am working on a customer that had their AA setup to route any voice messages left while someone was using the AA to the Example Administrator subscriber. They are able to log into this account just fine, but after that they get a message saying you...

i installed a 4.2 unity a few weeks ago. I am getting a couple of subscribers who can no longer login to unity via their phone. when they enter their password they get: This system is temporarily unable to complete your call. Call again later, Goodby...