Unified Communications Infrastructure

I am trying to administer Unity recordings using the Media master in the web pages. When I use a windows XP workstation that has Service Pack 1 applied to it, Media master stops working. If I dont apply WinXP-SP1, it works fine. It also works fine...

Is there a tool that exists that I can use to compare the primary to secondary unity and vice versa?It would be very handy to know that the replication is working 100% before you fail a server over from primary to secondary and back. It would also ...

Going to install a new Unity VMo with Exchange 2000 in an AD 2000 which already has a Exchange 2003.What will be the correct procedure for installing this new Exchange.forestprep is necessary or only domainprep?

I am having an issue with several users who want the MWI light to turn OFF if they push the messages button, listen and then hang up before saving or deleting the message. Our old system worked this way. When you listened to a message, the light wou...

I have a weird problem. I have Unity 4.0.3 Unified Messaging with an offbox Exchange 2003 Message Store. The users have outlook 2003 and when a voicemail goes into their inbox, they can listen to it or mark it as read but the email never goes unbol...

I am installing a Unity box for a German customer. Distribution have shipped German language disks for the install.As I don't speak German is it possible for me to install the Message Store / Data Store & Unity using English disks & just enable Germa...

I have a site with a UnifiedMessaging server (unity v4.0(4)) and a VoiceMail only server (unity v4.0(4) SR1). A UM phone that accesses voice mail and tries to send a message to a distribution list (containing all subscribers on both servers) is only ...

I have unity 4.05.A user who has recorded their name, no personal greeting.The user has listed in directory option checked.However, when I dial their name in the dial by name, I get another user, with a similarly sounding last name.User is Petroski, ...

Do you know any good reporting tool for Unity, which can provide summerized or detailed information about the number of messages received by a user/extn or group of users/extn for a given period of time ? Also, when was the message received and when ...

Hello there, I’m currently working on a project with a client who doesn’t have exchange and wants to integrate Unity with Mirapoint.I don’t seem to be able to find a sold answer whether this is possible or not.Did anyone have experience with similar ...

I am getting the following event everyday on my unity server, which ES is required, I need the ES for 4.03 not 4.04 or 4.05Event Type: ErrorEvent Source: CiscoUnity_AvCsEvent Category: Event ID: 100Date: 2006/01/2...

How are greetings and recorded names supposed to get replicated from the primary to secondary unity? I have changed out a Unity non-failover server with a new failover pair. When I fail over to the secondary, I get correctly routed to a subscriber;...

Yep, we messed up. Upgraded to Exchange 2003 (separate box) without first upgrading Unity. We're on Unity 3.1(5) and had disks for 4.0(2) but hadn't installed it. Turns out we need 4.0(3) or better, but my question is, assuming we get the right so...

Hi,I have Unity 4.0(4) UM integration with Domino. Unity server is a part of a domain, but the domain name must change. Is it necessary to reinstall only Unity software or complete Unity server (OS, SQL, patches, Notes, ...)?Thank you,Lubomir

I have the following setup. Unity 4.0(4) sr1 with ES's 58, 69 & 81 loaded. Box is VMO, dual integrated between CCM and an Option 81 and is running on Win 2K with an off box Exchange 2K server. The following MWI issue has been reported to me:1) User...