Unified Communications Infrastructure

Resolved! Time of Day in CUCM is not working

Hi All, I configured ToD in CUCM for hunt group to avoid to use voicemail port. It worked before, but the caller heard busy tone when they called the published PSTN number (Our client service center). All channels in PRI are idle. Hunt 500 works when...

2008 Native domain to 2012, Potential Impact on LDAP Sync

Hello All I have a client that want's to confirm if changing from a 2008 Native domain to 2012, could affect the LDAP sync on CUCM version: 8.6.2.22900-9 CUC Version 8.6.2ES44.22900-44 UCCX version: 8.5.1.11003-32 CUP version: 8.6.4.11900-1 Any po...

Cisco Unity Connection User Mailbox Size Report

Using CUC 9.1 I am trying to create a report that lists all the users and their voicemail mailbox size. I have already looked in CUC Serviceability and this is not an option in the reports. I know CUDD is available for this, but that is not an opti...

8961/9951 - Disable MWI on secondary lines?

I have a couple of 9951 reception phones with KEMs. The receptionist does not want to see if their non-prime line has voicemail because they think it's distracting. Basically, they do not want to see the red envelope indicator on any of the lines con...

Unity Connection Call Handler is Unavailable

Hi, I have created a new Call handler (Unity Connection V10.5) to be used as a basic IVR. The Call handler has Caller Input keys defined and a Standard Greeting Recorded. The call routes to Unity via the CTI Route Point, however Unity reports that t...

Resolved! Call manager and AD contacts (not users)

Is it possible to automatically import AD contacts in to the UCM directory (And not just users?) Version is 9.1.2. Customer has Samaccountname for the user ID, but AD contacts don’t have a Samaccountname Anyone done this before?

Resolved! Jabber 11.0.1 - Screen Share and Screen Shot Issue

All,When connect through Jabber Mobile via Expressway, we are unable to perform screen sharing and also cannot share any print screens in the chat. (The Share Screen button is grayed out)This works fine when we connect to Jabber internally.Any ideas ...

Resolved! Change NTP in Cisco Prime Collaboration Deployment need to re-host?

Hi, I have CUCM cluster, standalone PLM and PCD (10.5). I have changed NTP in CUCM Cluster and PLM and they don't need to re-host. In PCD, I successfully add new NTP but when I try to delete primary NTP, the warning that "changes will invalidate the...

Cannot access UC540 from inside

Dear members, I am trying to configure the Cisco UC540 on my lab, I have connected the device to my L3 switch on vlan 10 (default vlan of the UC540) but unfortunately I can not ping the device from inside or access it via CCA from inside. It is now 2...

Conductor migration from to VCS and CUCM?

Hi there,I have a customer that want to migrate thier video estate from VCS 8.5 to CUCM 10.5. This will happen over some time as they slowly replace legacy endpoints that are only supported on VCS. They currently have conductor cluster controlling ...

cuc 10.5 holidays in call handler

Hello, How i could assign holidays to a call-handler in Unity 10?, i can see were configure work hours but not holidays. thanks Anna

Cisco Unified Communication Manager 8.6.2 with Internet Explorer 11

We are running Cisco Unified Communications Manager 8.6.2.22900-9 and having issues using the CCMUser GUI with Internet Explorer 11. We have set the compatabilty view setting, no change. The CCMAdmin page works fine. We are able to log into the CCMUs...

Resolved! CER: ERL for IPCommunicators

Old CER (7.1) & CUCM (6.1.5) cluster. This solution is intended to deliver a recorded message to callers making 911 calls from IP Communicators ('you cannot make a 911 call from this device') - which is controlled by defining the IP Subnet and assoc...

Upgrade from 10.5.1 to 10.5.2

Hello, this should seem fairly easy but so far it has not been. I just purchased a few 8811 phones, without realizing that I need the 10.5.2 version of Call Manager. I have 10.5.1 currently. Is it easy/free to go to the .2 version? If so, how? Thank ...

Setup Call Manager Attendant Console

Hello,I need Setup file Call Manager Attendant Console for window 7, 64 bit which compatible for CUCM (6.1.2)Could anyone please provide me the link?Thanks Puneet Singh

Unified Communications Infrastructure

Forum Posts

Resolved! Time of Day in CUCM is not working

2008 Native domain to 2012, Potential Impact on LDAP Sync

Cisco Unity Connection User Mailbox Size Report

8961/9951 - Disable MWI on secondary lines?

Unity Connection Call Handler is Unavailable

Resolved! Call manager and AD contacts (not users)

Resolved! Jabber 11.0.1 - Screen Share and Screen Shot Issue

Resolved! Change NTP in Cisco Prime Collaboration Deployment need to re-host?

Cannot access UC540 from inside

Conductor migration from to VCS and CUCM?

cuc 10.5 holidays in call handler

Cisco Unified Communication Manager 8.6.2 with Internet Explorer 11

Resolved! CER: ERL for IPCommunicators

Upgrade from 10.5.1 to 10.5.2

Setup Call Manager Attendant Console

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