Unified Communications Infrastructure

Hi,I have installed IP Communicator on our CEO's laptop and need to interface it with Jaws so that it will tell him who is calling. The incoming call notification comes up on the screen, but for some reason Jaws is not reading it. It there another wa...

Engineer, Customer Support, CiscoWelcome the Cisco Support Community Google Hangout Q&A Session about Cisco Unified Communications Manager 10.0.  If you have any questions regarding the product or the content of the Google Hangout, please post them h...

       Welcome to this Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about Security Assertion for Markup Language (SAML) Single Sign-On (SSO) for Cisco Unified Communications 10.x. Cisco provid...

hi all, I´ve got a question regarding a CPCA v10. After I install CPCA v10 and add license. On Prime colla web interfcae, I don't see analyze tab ? wolud be thankul for your help .

Hi everybody We have two CUCM 8.6 and we need to poweroff one of these to change a parts in the UCS server. I know that the phone who's registered with the one I will power off will just "blink" and change to the other CUCM. But I don't know if the p...

Hello, My Client has CUC 7.1.3 on MCS 7845-H2 and I am going to upgrade it to 10.0 on VM.Can I install 7.1.3 on VM and upgrade it to 8.6 and then 10.0 ? or I should upgrade CUC 7.1.3 to 8.6 on MCS server first andthen move it to VM? Thank you,Hamid 

I have customer using CUCME 9.1.they have a simple requirement for Auto Attendant feature and they dont want to spend for a SRE 710 module.Is it possible if i can use a NM-CUE (with a converter of course) in the CISCO2921 router which will surve the ...

I have installed a demo lab with Unified Communications Manager and Unity. Everything works fine, but the Greeting name on Unity Connection if you call the voicemail is in the standard language (english). I have installed the last available locale fr...

I'm going through the process to upgrade from 7.1.3 to 9.1.2.  I have my Temp VM Servers installed with Call Manager 7.1.3.  After I restored my DB to these servers and rebooted the servers (Pub and Subs) the  "Cisco Call Manager" process will not st...

Hello, I am going to upgrade CUC 7.1.3 and CUCM 7.1.5 to 10.0.How can I get the bootable install file for CUC  8.6.2 and is CUC 8.6.2 compatible with CUCM 7.1.5. Regarding CUC, my plan is to upgrade CUC to 8.6.2 on MCS. It means that I will have CUCM...

Hello engineersI want to do a CUCM 9.1.1 database backup and I am following the next procedure:http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/drs/9_1_1/CUCM_BK_D9A29FAD_00_disaster-recovery-system-cucm-91/CUCM_BK_D9A29FAD_00_disaster-recover...

Hello!We purchased UCCX and CME-to-CUCM upgrade for our customer. Migration of configuration from UCCX with CME to UCCX with CUCM is not supported. I do "fresh install" of UCCX 9 but I not understand how I can to obtain seats license? Now we have onl...

Hello anyone can help me i'm integrating my uccx 9.0 on sql server database I have my driver jtds 1.3.1 but whenever I upload this driver its not giving me any result just plane white page after clicking upload when I refresh the page Error Occurred ...