Unified Communications Infrastructure

Hi, I have CUCM 9.1 connected to CUP 9.1. My Jabber for iPad client authenticates to presence and cucm successfully. I can call and get video when dialing extensions directly, but users do not show up in my directory and when viewing from presence se...

HI ALL;CURRENTLY WE ARE USING CUCM VERSION: 6.0.1.2000-3 AND WANT TO MIGRATE ON UCS SERVER WITH CUCM 9.0 VERSION.WHICH STEPS I SHOULD FOLLOW TO MIGRATE ON NEW UCS SERVER WITH ALL EXISTING EXTENSIONS AND CONFIGURATION.I TRIED TO FIND OUT THE EXACT UPG...

I'm probably missing something simple, but I can't find where this reporting is configured.  Running CUCM 8.6.  The CMR service parameter is enabled, but the CMR's being generated have empty columns for jitter and packet loss.  Now ideally, this woul...

I have a  problem, the tab with the Cisco Unified Communications Manager AXL servers option  is disabled or appear disabled in CUC. any idea what might be going on, I checked  that the service relates to AXL is on and running in CUCM and CUC. My vers...

Due to a merger I need to migrate users on a CUCM 7.1.5 cluster to a new cluster on 8.6.2. Any tips, pitfalls, caveats, or gotcha's I should worry about?

I have Attendant console 9.1.1.10, callmanager 9.1 and Presence server 9.1. AC is integrated with Presence server. I have the attribute otherMobile populated in AD. Can I see this attribute in AC contacts?otherMobile field does not exists in Director...

Hi All,I just configured PLAR to dials out an external number once the assigned IP phone is off hook. The phone dials out fine but the problem is that there is a long wait before it does so. From my tests when I pick up the phone I hear the dial tone...

Hi all,we just updated our Unified Communication Manager to version 9.1.1.2000-5, because of the possibility to use Dial via office (DVO).I followed the learning video in the supportforum:https://supportforums.cisco.com/videos/5549But when I`m adding...

Hi Experts,we have this issue with click to call plugging from outlook 2010. when there is a mail from a non corporate user ( a person who is not in AD) in the inbox, and we try to make a call to that person, click to call plugging does not allow to ...

I am hoping at this point it's just corrections to my dial-peers that I'm missing:I have inbound calls that respond with message this number is no longer in service or has been disconnected.  I see the call come into the gateway, but it's not routing...

Hello,Help me pls, I'm trying configuring CUPC in the Deskphone mode but with no success. The Softmode is ok (no errors). CUPC - Server status and notifications:CUCM IP Address - 172.16.x.xPort - 2748Protocol - QBEStatus - connecting (it remains on c...

Hello i have CUC 7.1.5.30000-117, but i dont have installation midia.My question is i have the backup, if i install the CUC 7.0 and upgrade to version 7.1.5.30000-1 the reswtore will work?RegardsLeonardo Santana

Existing Unity Unified Messaging 7.02 ES41 connected to Exchange 2010 SP2 RU7. Is it ok to upgrade Exchange to 2010 SP2 RU8?