08-23-2010 09:25 AM - edited 03-19-2019 01:27 AM
Hello.
I had installed the CM 7.1.3 and now i upgraded it to 7.1.5. When i apply the softkey configuration to 7912 ip phones, i can not see the AbbrDial Softkey.
I loaded the last firmware version for that type of phone on the CUCM but it not work.
Thanks for you help
Best regards
Jose Luis Arango Carvajal
08-23-2010 09:40 AM
You do not add that softkey to the softkey template, it's already there.
While on-hook dial 1 digit and you should see it appear.
If you mean for off-hook follow these instructions.
http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucm/rel_notes/7_1_2/cucm-rel_notes-712.html
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
08-23-2010 09:56 AM
Yeah you are right it is in offhook but the Abbr Softkey does not appear, it´s the same for 7911 ip phones.
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