Unity Connections 7.1.5 - MWI Search Question

[Keegan Veilleux]

Hey Everyone,

Just wondering if there was a way in Unity Connections to search for an extension that appears as an alternate notification device for another user (MWI to be specific)?

Just to expand on that, we have a user who does not have mail box tied to her extension but her MWI still comes on (and sometimes turns off) after a device notification re-sync. It looks like her extension has been put under another mail box as an alternate notification device but, for the life of me, I can't seem to find a way to find it (we have over 6,000 unity users).

Cheers,

[Rob Huffman · Accepted solution]

Hi Keegan,

One way to find Alternate MWI devices is via this excellent tool from

the awesome Unity Tools

Cisco User Data Dump

http://www.ciscounitytools.com/Applications/CxN/UserDataDump/UserDataDump.html

Here is an example output using CUDD where I looked for Alternate MWI's;

ALIAS,ALT-MWI_1,ALT-MWI_2,ALT-MWI_3,ALT-MWI_4,ALT-MWI_5,ALT-MWI_6,ALT-MWI_7,ALT-MWI_8,ALT-MWI_9,DISPLAY_NAME,PRIMARY_EXTENSION,SET_FOR_FIRST_TIME_ENROLLMENT

rhuffman,8727,,,,,,,,,Rob Huffman,7001,0

In this example I see that 8727 is an Alternate MWI under 7001.

Cheers!

Rob

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[Keegan Veilleux]

Worked like a charm!

Thanks Rob!

[Rob Huffman]

Hey Keegan,

You are most welcome

What would we do without these great tools?

Cheers!

Rob

Please remember to tag your threads and help support "Teachers without Borders"

https://supportforums.cisco.com/community/netpro/idea-center/communityhelpingcommunity