Here is my scenario. Does anyone know if this is possibleI would like to be able to do the following.When a call comes into a certain extension the phone system will email a predetermined email address with the caller ID infoCan this be done?
You are correct. When a call goes into voicemail the voicemail shows up in the users inbox.What I am looking to do is this.I have a Help Desk App in Outlook. When an email comes in to the inbox it is converted into a help desk ticket. I would to b...