Accessories
Please post here your questions for Headsets, Cameras and any other Cisco Accessories
112 PostsActivity in Collaboration
Please provide an updated Disconnect Cause table
We've been able to make use of available Disconnect Cause tables provided by Cisco to better understand the messages the endpoints are showing in logs and call history. These have become out of date and I can't locate anything for the current for Web...
Router for SRST function only
Hi, One of the our client want to use Different make WAN router (not cisco) for WAN connectivity. At the same time, they wanted the backup call manager option for their cisco phones. Can we use SRST router somewhere middle of the network without any ...
Webex Calling Receptionist Client
HI, does anyone know if the receptionist client even still exists, if so then where abouts is it? Everything online seems to be out of date... Thanks.
Dialed Number Analyzer and Call Pickup Groups
Hi, I have a CUCM 12.5 system where a Call Pickup Group is not working as it should. I have checked the CSS and Partition setup and all phones are assigned CSS's which have access to the Partition containing the pickup number. However when I use Dial...
CUCM Publisher crashed During RU Upgrade
Dear All,After a crash during the upgrade from CUCM 12.0 to 12.5(SU8), the Publisher needs rebuilding. The backup TAR file isn't detected in DRS for restoration, so a temporary export file was used. Currently, phones are registered to the Subscriber....
Webex click to call popup
Hello, When you use the Click-to-call feature on an Windows PC with Webex: for example use one of the commands below: tel:+31612345678 webextel:+31612345678 Build a Click-to-Call Shortcut Using Adaptive Cards in Webex | Webex Developers Blog You get ...
Best way to mass deploy collaboration endpoint macros and UI touch changes?
Hello Team, I have a customer that wants to push out a macro (already confirmed working on single unit) to remaining deployment. They also want to mass update the UI on the touch to support the new macro functionality. I'm able to export both the U...
Voice commands for ISR 891W
Hello, I need help to configure a dial-peer on ISR 891W, when I try to configure, the command doesn't appear, the device don't support it? or there is other way to configure a SIPTrunk on this device?Router(config)#dial-peer ?% Unrecognized commandRo...
extension mobility issues
First of all, this physical phone belongs to the number ending 7201. After attempting to log in for testing, it changed to the user profile instead of mine. Additionally, the Extension Mobility Service is missing in the user profile with the number e...
Iridium Satellite phone integration with Cisco PABX
HI, we have project requirement to integrate the Iridium Satellite phone integration with Cisco PABX to make a calls in case of emergency. Can you please suggest, what can we achieved with this interface.1) can we make calls on any number at cisco PA...
Two sites one call manager
Hello, I am looking at deploying a cisco ISR router at another site, connected to a T1 line with a toll free number associated. Is it possible to use an existing PUB/SUB/IMP/UNITY environment to manage and route calls for this? Diagram below is what ...
Jabber fails from oustide after upgrade CCUM-CUC and Expressway
Hello,We have upgraded all from 12.5 to 15 and Jabber fails (login) from outside. From inside all is fine. What would be a workaround to fix it.I assume its not a bug but just things are a bit different in 15. I also tried xConfiguration EdgeConfigSe...
How can I Setup Email Alerts for Queue Overflow in Webex Flow Designer
We are currently evaluating Webex Contact Center as we consider transitioning away from UCCX. In our existing setup, if there are more than three people waiting in the call queue, an email is automatically sent to the supervisors to alert them. I've ...
Cisco Finesse "send error report"
Cisco Unified CCX AdministrationSystem version: 12.5.1.11001-348 (SU1-ES03)Where does one get access to view the error repot that get generated when you click on "send error report" with the Finesse web page?
Beginner - How to Enable TLS for SMTP on UC Apps
I've been asked to enable TLS for SMTP on all UC apps - CUCM, CUC, IM&P and CER. I'm a complete beginner, and aside from some documentation for Unity I can't seem to find anything at all regarding enabling TLS for SMTP on these platforms. Is this eve...
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