Archived Small Business Support

When I attempt to use a PNG file (see attached) when I try to create my initial account for our internal LAN that's 298 pixels wide x 68 tall it says I must use a JPG, GIF, or PNG file.  When I attempt to use no graphic it still complains that I must...

As it stands now I see no way to initiate a manual refresh of the network.  I would think this should be a logical thing to have.  As it stands now it looks like I have to wait for the portal to decide to gather a refresh of the LAN.  If you're addin...

Hi, Is there an SPC Compiler available to provide the xml configuration for the SRP520s. Thanks

Where can I find documentation that lines out the specific procedures for1) backing up the CUE module automatically2) backing up the system configurations...can you do this automatically?3) a disaster recovery plan- box is dead...do we swap out flash...

Since upgrading, there are instances when my SRP becomes almost too hot to touch, internet access drops, and the CPU status shows 100%. A reboot of the device fixes the problem temporarily. I have the same config as sent previously. Sorry for all the...

I have noticed that using the SRP527 at home, my TiVo is unable to connect to the service. When I replace the SRP with a Netgear (ugh) TiVo is happy again. I looked online, and TiVo uses a ridiculous number of ports. Is there something I should be se...

I have a Thomson ATA sitting behind the SRP. Network side is an ACME Packet SBC. Outbound calls work fine, but inbound do not work. Makes me think the SBC is not being allowed to keep 5060 open. SIP ALG on the SRP is disabled. Any ideas? See my TiVo ...

Has anyone successfully configured the SRP and the Snow Leopard built in Cisco VPN client to work?

Dear All,What is the number of emails Spam & Virus Blocker can filter per day?Now customer has solution that is not able to filter more than 10000 emails per day(and it's not enough).What would be estimated number of messages, CSVB is able to filter ...

Please ensure you are running Firmware Version 2.0.3 - available here:http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=268438038

We've been using two blockers for a while now, and periodically I've been checking for upgrades of the AsyncOS version. I've noticed that for the past few months I haven't seen any upgrades. We're currently running 6.6.1-016. Is this still the latest...

My email is coming through fine. My mailing list messages say they are queued  but never hit my mail server, an xserv running 1o.4.11.Any ideas?

Would you please describe the process of resetting the admin password on a blocker box, assuming it has been either forgotten or mis-typed during a password change?Thanks!