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CAD 8.5 upgrade failure

Dear Networker,We have UCCE 8.0 installed. We have CAD 7.2 services installed (on both servers collocated with PGs). We are planning to upgrade CAD to 8.5We followed the CAD 8.5 install Guide.We:1- Installed SQL 2005 on the primary server with a new ...

CUIC custom formula

Hi,Kindly let me know how can i make use of custom formula to display the result in the footer.I would like to add only some rows in my existing result set.Say i have 10rows.I would like to add the 2nd,3rd and 5th row and display the result in the fo...

CVP Call Studio - Deploy

Hello GroupAnother noob question, we have some vxml application running on a cvp 8.5 server, its been created and deployed almost an year ago. Now the BU wants to do some modifications on the flow & prompts, unfortunatly, we dont have the source/proj...

Resolved! Help with AA script.

I'm hoping someone out there is willing to help me! It's probably very simple for most of you, but I've been banging my head against this and getting nowhere.All I want to do is to create a very simple Auto Attendant script that flows like this:Wecom...

ECC variable length

I have a question. I understand ECC variables, but when you set them up, there is a maximum size field. Currently, one of our ECC variables has a maximum size of 5, but more data must be being written to it as I see calls being routed based on this v...

Resolved! Call consult transfer with CVP

HiI have used IP IVR for a long time now and we are about to replace IP IVR with CVP instead when we upgrade our CUCM and CUCCEclusters to 8.x. In IP IVR i have used call consult transfer to dial out to one or many different mobile phones or internal...

Resolved! UCCX 8.5 on ESX No Sound

Hi,Got UCCX 8.5 on an ESX server, uploaded prompts in to script but phones wont play any sound. I've played the prompts back through the CCX Admin Prompt page and they're fine.I've altered the script so it only puts call on Hold to check script and i...

richb1971 by • Level 4
  • 2307 Views
  • 12 replies
  • 0 Helpful votes

UCCX 7 to 8.5 Upgrade

Hi CCX Experts,I have a UCXX upgrade soon from 7.0.2 SR5 to 8.1.5.Done below Task-Ordered upgrade licenses.Took Appl. Backup.Have the PUT Backup from CCX 7.1, My CUCM is 8.5.1.My question is,As we have Primary and Secondary CCX 7.X Servers, can i do ...

binu.john by • Level 1
  • 6546 Views
  • 14 replies
  • 0 Helpful votes
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