Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi Team,We have unity connection 8.5 version and one account is full the mailbox size. We are not using unified messaging.We have done relayed and wanted to know if there is any way to delete unread messages in bulk.We tried to use...
Hello,i have just at the 8961 phones the behaviour:If i enter i number (internal or external) at the Phone and press the dial button, the phone wait ca.4 seconds till the dial start.So i changed the T.302 Timer in Service Parameters and in SIP Profil...
Hi,We are currently running CUCM 8.6 which is integrated with the windows AD. Due to acquisitions it is no longer possible to use just one domain, so we should move to AD LDS. I have found several documentation on how to setup AD LDS, but can't ...
Hello,I'm trying to register a 7945 SIP phone in SRST to a 2921 gateway but can't get it to work. I have the SRST reference assigned in CUCM and when I span the switchport that my voice gateway is connected to I can see the 7945 sending register mes...
Does the UC500 boxes support 3rd-party SIP phones?I look forward to your response.
Hi All,Say we've 4 IP Phones, PhoneA,PhoneB,PhoneC and PhoneD, all enabled with EM.By tuning on the EM Service Parameters, i can set the auto logout and the interval for that, and that will affect all my 4 phones above.However, i only need the auto l...
Hello ,We have a UCS Server with CUCM9.0,Unity Connection9.0 and ELM9.0 installed separately, now we had upgraded our CUCM to 9.1.Everything works fine, but since ELM is installed separately do we need to upgrade ELM to 9.1?Is there any upgrade docum...
Hi, following the chart on this page:http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/compatibility/cuecomp.htmWith the AIM-CUE is listed compatibility with CUE version 7.xDoes this mean also 7.1 ?In case of not, which version of CUE does allo...
Hi everyone,I have a question that's been knocking me down since last night. Typically I can troubleshoot anything but I'm feeling a serious mental block right now. I have 4 CIPC phones registered to CUCM, each acting as a seperate PSTN phone. CUC...
Hello everyone, The problem I am experiencing is we have a Line Group configured with 6 directory numbers. When an agent is not available, they put themselves on 'Do Not Disturb'. There are some times when a call will come in, there are Directory Num...
Hi,I have a CUCM 8.6 conected to a third party IVR using a SIP trunk and also connected to another PBX using another SIP trunk.The issue is that when a call is coming from the IVR and the CUCM forwards it to the PBX the info in the SIP custom headers...
I'm having a senior moment: I can't find the ATA upgrade tool (as mentioned http://www.cisco.com/en/US/partner/products/hw/gatecont/ps514/products_tech_note09186a00800b4c38.shtml ) I had a copy and I've lost it and so need to re-download it.Only the ...
We have a new VoIP system and are basically running "baptism by fire" now. Can anyone assist me with the steps to configure the 7916 Expansion Module Buttons with the "Line[#] - Add a New DN" option. The engineers only configured...
We are unable to process uncoming calls but outgoing works fine.her eis what we see from debug isdn q931 Bearer Capability i = 0x9090A2 Standard = CCITT Transfer Capability = 3.1kHz Audio Transfer Mo...
Hi,I have a cluster (PUB + SUB) running 8.6.2.20000-2 version.EM phone service is pointing towards subscriber.I have a situation that appears to relate to a DB replication malfunction. Even though, if I go to Cisco Unified Reporting > Unified CM Data...
