Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
In UCCX 7.0 and above, there is a new module called Compliance Recording, that is different from the recording sessions that are started from the supervisor or agent desktop (these are limited to 64 sessions on the Premium option. When I configure th...
We are thinking of deploying CUPS Client for telephony presence,Is it possible to import a users list of contacts into clientCan you dial the same contacts via C2C from the actual clientCan you dial a person who you are monitoring directly from the c...
Hi AllI had done an upgrade done to my call manger cluster from 7.0.3 to 7.1.3. I have all 7945 phones in my environment. All the registered phones have upgraded to the firware in the device defaults. But when i add a new phone it give me AUTH failed...
Hi Netpros.I've just done a IOS 12.3 - 12.4 upgrade on my 2821 which had a NM-CUE module installed. I rebooted the router and have lost all the config for the CUE? I also can't seem to enable the servier engine module as the command isnt there ?I'm r...
Hello All,I´m trying to make a private voice network, in which the central point is an IOS Router with GK and the edges are IOS Routers with H323 to the GK and QSIG to the edge PBXs.Then, I see that the call from the PBX goes into the QSIG, but the e...
Dear all, I have a question about are there any way to indicate to a calling user who calls a user phone with a busy trigger set to 2 that this called user is on another call ? because by default the called user (who is already on a call) will see an...
Hey guys --I am in the process of deploying a remote site with centralized CCM and Unity Connection.My problem is that we must use the PSTN to route Voicemail, no WAN calls. That said, we have RDNIS going, and all is well, however, when I press the ...
hi,I have purchase "NME-CUE " with "Unity Express License 50 Voice Mailbox-Auto Attendant-CCME", now Is the license installed already on CUE or I have to download it from cisco website and install it on CUE.When I do this command on CUE “show license...
hi,I want to register 7921 wireless ip phone on ccm4.2(3).. but it is not comming in the list of Device > Phone.. How to add the 7921 wireless phone to the list.Following are the callmanager details.Cisco Unified call manager version : 4.2 administra...
Hi All,Does anybody know if there is any way to make a bulk change of Display Activity settings for large number of 7945 and 7965 phones?Thanks.
After configuring the call procesing solution and directory service. when i clicked on the directory button the local directory is not was not showing.( it has just missed calls, placed calls and intercom)what do i need to do to make the local direct...
Hi,Scenario is we have installed Call managers at Delhi (Rohini) Location it is central location for all over India through WAN link, the issue i am facing is we have installed IP Phones in Okhla (delhi) which is connected through WAN to the call m...
Hi everybody, I need to apply a Barge in feature for the operator; so he can barge any extension between 1000 extensions in the site and notify him that there is important call.when i started configure the Barge in feature for him i found myself ...
Seen some documents on this topic, but I am old and Polish! I have 7.1.2 Cluster, wishing to add dedicated TFTP. As such, it wont be running CM service. I've added the server to the cluster, and installed 7.02 +patch during the install. Now its up...
hi,I have 7 ata186 at customer site. 6 ata with SCCP signaling image and 1 with H323 image. I manually configured 6 SCCP ATA and these ATA are working fine and registering with the callmanager. I also changed the H323 image of single ata with SCCP im...
