Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
We have several 7961 phones which reboot after each call, any idea on how to resolve this? I know it's not the switch, port or network cable as other phones work fine using the same switch port and network cable
What is the difference between VoIP and Digital Telephony?
Hi All, is there a way to clear voicemails for a particular user (who is not on Microsoft Exchange) by going into their account? we have a user who has about 15 unwanted voicemails and requesting us to clear it up. thanks in advance
Hi all. I have an issue where a customer has several PRIs and when a internal caller calls out, they get a different caller ID mask, according to which PRI they hit. I have it set on the route pattern (in callmanager 6.x) to use a particular number...
Translation pattern 884X is configured to prefix a 1 in front creating 1884X. If the user dials 8842 it rings DN 18842, but when dialing 8840 there is silence for around 240 seconds before returning a fast busy. DN 18840 never rings. The phone device...
We use the Real Time Monitoring Tool (RTMT) to monitor our E1 Circuits (CM 4). We find that RTMT only gives a "used channels" figure for the ENTIRE router, as opposed to a figure for each E1 Circuit.As an example, suppose we have four 30 channel E1 c...
Hi to all.I want to know about TAPS?Thanks
HI all, I have CCM 6.1 i can't use direct transfer softkey on phones, when i push that softkey it doesn't activate that feature. Have i to config something on ccm or it's something else. Thnx in advance.
We have a customer/site requirement- Transfer Direct to Voice Mail. Is this a standard feature available in Call Manager Express? In Call Manager we create an CTI Route Point to handle the task. Is this a supported feature in CME?From what I can find...
I have CallManager cluster in two locations and there is WAN between them. When WAN fails I want to translate calls between internal users so they have to exit to PSTN to the another site. In this case AAR isn't useful. I'm trying to do that with tra...
Dear sir, The pilot point number is 32000 belongs to receptionist. Receptionist have extension number 32001,32002,32003,32004 & 32006 . We have ccm version 4.1(3)sr5d with publisher and subscriber in the iptel environment. The receptionist phone i...
We are testing an AT&T PRI (Gateway is a 2821) which is controlled by UCM 6.0 via MGCP. We are sending the correct digits - verified by a debug isdn q931 - but get the following error: "Cause i = 0x83E020 - Mandatory information element missing". A...
Hello experts,This is a new small office VoIP setup utilizing a 2851 Integrated Services router. System is fully configured and working for the most part -- internal and local outbound calls work as well as incoming calls. I have 2 dial-peers for o...
I am running into a couple of bugs with my current BARS version 4.0.12. CSCsi32637. I am attaching my trace file from my last bars backup, if someone could take a look and let me know if these issues I am running into are due to my BARS ver.I was thi...
HiWe have a 7961GE phone for the receptionist with 2 7914 installed. When using the Addon command, only 1 can be added.Also, I am trying to setup the Button-Watch feature on the 7914's, and having no success. Following the CLI.Any suggestions?Unifi...
