Has anyone acheived a call conference with the CRA steps? I am writing a lab Personal Assistant and I am at the point of trying to conference in callers. Is there a way to accomplish this with 3.03(a)?ThanksMike
How can I prevent calls coming in one voice-port from calling numbers going out another voice-port?Cor can only be applied to e-phones and not voice-ports and i don't see any commands on the voic-port or dial-peer that would restrict who can use them...
I have a customer that needs to have telecommuters using IP phones at home with a desktop call center application. Have any of you implemented Cisco ISDN routers for this requirement? Is this possible and recommended?No DSL or Cable modems with VPN...
How and where would I change the length of the greetings for call handlers to be longer than 1 minute and 30 seconds? At the moment, Unity seems to be recording as long as someone is talking but it only plays back the first 90 seconds. I'm also won...
It is possible to register an ATA 186 with a gatekeeper using a hostname instead of IP Address?In GkOrProxy: field I use a IP address and there is no problem. When I use a hostmane It doesn’t register with the gatekeeper. Any Idea?Thanks in advance,J...
We have recently installed Unity 4.0(2), VMail only. The server is a member server and at time of installation was the 1st E2K in the domain. A new E2K server has now been installed in the domain and when Outlook users look in contacts they see email...
where did the .cnf.xml IP phone config files go? Prior to 3.3, they were in the tftppath directory. Now, they're not? I can't find them. Where'd they go?
Hi all,I have some confusions about upgrading CCM 3.2 2c spG to CCM 3.3 2 referring to upgrading CCM 3.3 (2) pdf.1. in page 8 step 6 it says Install SQL 2000 before CCM installation. And next to it, it says it is installed while you install CCM. Excu...
hi,i read somewhere that the maximum call number an ip2ip gw can handle (a 3745 with g711 and no vad) is 500 calls.what happend if you use g729? would it be safe to assume that this number can go up and more calls can be handled?regards,c.
I want to block long distance call. What I did is :1. Create a route filter: area code exist2. Create a route pattern :9.@ with enabling the block this pattern.This works. MY question here is : if 1800 and 1900 also blocked by this configuration?
Can I use BAT to import the phone information(including CSS, location, etc) without the line extension so that when phone boot up it can get the extension automatically? Obiously I'll have the auto registration enabled. The reason I am doing this is ...
Hi there !I'm cannot record a busy massage from the menu I've in the phone, butonly from the web page of the user in the unity it's possible. How can I allow the user to record his massage from the ip phone ?THX
