Unified Communications Infrastructure

Hi all,Is there a way to call into Unity Connection from an outside phone that does not require the * before inputting the number? I thought there was, but am not finding it now. Also, other than 9 to fast forward is there a way to go directly to the...

I have to import about 600 mailboxes with BAT and each of these has 2-3 pagers that need to escalate from one to another.  Is there any way to import them all with the BAT .csv? The docs don't really specify anything beyond Pager1.  Would I just use ...

Hi guys,I have a production cluster with 3 CUCM 7 servers onde Presence Server, no Unity or Call Center.I am getting errors when i try to search Devices->PhonesThe error is this:"Error occurred during find. java.sql.SQLException: Could not position w...

Hello.I need to research a way to initiate IP phone to make two calls and switch them. So it’s like a conference call. And of course I mean that I need to do it remotely (from my desktop).Can I do it with a) WebDialer service or b) IP phone remote co...

Cisco is pleased to announce the First Customer Shipment (FCS) of the Cisco Unified IP Phone 6911. The IP Phone 6911 is now orderable and shippable.The IP Phone 6911 is a cost-effective single-line endpoint which is designed for lighter communication...

hi ,we are planning to upgrade unity 5 to 7 . there will be no changes to unity os or the partner exchange server .do i just need to run the unity cuica for the software upgrade ? any help would be appreciated.thks

What if there was an easy way to add a phone and user across the Cisco UC Suite of products (UCCM, Unity Connection, Presence, Contact Center, Meetingplace Express etc...) ?  This process currently can take a long time and visits to many different ad...

Hello Community,I am currently facing the issue that the call back feature is not working from Callmanager to Siemens, only vice versa.Callmanager <-----MGCP---->GW-<----QISG ISO---> HiPathHave somebody of you experience in this topic and can give me...

Okay so I had a loaner server with CUP 6 on it, and everything was good, only had about 12 users in there. Got a new server and version 7 (System version: 7.0.5.10000-18), so I did a fresh install with so few users in there. Everything looked good so...

Hi,Just looking for some upgrade advice.I'm currently running UCM 6.1 and UCCX 5 with success.  No real issues.I believe I am eligable  for upgrades on both but should I bother ?  I hear about version 8 and its Vmware compatability etc.   I could go ...