Unified Communications Infrastructure

I'm currently reviewing all software within my company to see if it is compatible with Windows 7 due to future upgrade of the OS we use.I can not seem to find any info on this software, can someone please help with my question.If this is not compatib...

Hi,I know that unity can integrate with microsoft exchange and can send e-mails over exchange server. Another installation method is sending mails over exchanger server which is installed on unity server. My question is is it possible if it can send ...

I have two Unity Connection servers and have the HA license.  The publisher server shows 200 users and 24 ports.  The subscriber server shows 24 ports not allocated.What do I need to do to get the high availability established?  Is it just a matter o...

HiI have "CCX 5.0(2)_Build064 Premium" on  a cluster CCXPRI and CCXSEC. On System->Datastore Control Center->Repository it shows only CCXPRI registered. And get the following failure:"failure ocurred while performing the operation. The cluster inform...

Hi, Looking to upgrade Call Manager cluster from 6.1.4 to CM 7.1.Can someone advise what needs to be done on the ICM/IVR side of the system (upgrading JTAPI) to ensure everything continues to operate? ICM 7.5(5) IPIVR 5.0(2) _Build064 Call Manager 6....

Hi all,I have given 'Standard CCM Phone Administration' and "Standard READ ONLY" group rights to a colleague so he can update phones, change names, add MAC addresses etc.  However, he is unable to see the 'save' button when he tries to add a SURL to ...

Hi,I have just upgraded my CUCM from 6.1(4) to 6.1(5) (oh and the inactive partition is every old version of 6.1(3) but there has been a bit of an issue and I need roll back to a pervious version backup. Thing is all my backup are from version 6.1(4)...

Hello,I'm upgrading CUPS 6.0.5.10000-13 to 7.0.2.10000-36 which I have downloaded from CCO.I restarted the server and when I apply switch version command from CLI to swtich to ver 7, it doesn't do anything.Has any body experience this kind of issue? ...

In attempting to perform some troubleshooting on Cisco Unity Connections 7.0 I've downloaded the RTMT plug-in from the server. When I bring up RTMT the Unity Connections TAB or Unity Connections Menu does not appear. I've un-installed and re-installe...

Hello all,It seems I  have an odd situation.I have an employee that has left the company.   During the time they were employed they had forwarded all of their calls  to their mobile phone while they were away. As such, it is likely that  their mobile...

HiCould you kindly assist with the following?Do the Cisco VWIC-1MFT-E1, VWIC-2MFT-E1 cards support half duplex communications? We have VHF radios at our remote sites which our guys can access through a Vanguard router. Each timeslot carries a specifi...

Following excerpt from CUE Quick Start Guide for End Users indicates that user's extension or username could be played in the standard greeting. I was under the impression it could be user's extension or spoken name that user records. Is it possible ...

So I AD integrated UCM (6.1) and I see 3300 end users. Now when I flip over to CUP (7.0) I only see 1,062 users....My fear is that I have hit a limit on the box, but my hope is that someone has a work around.It is a 7825 which has a user limit of 1,0...