Unified Communications Infrastructure

How do I change where users are created by default when they are added through the web system administration on unity 7.x and Exchange 2003?  For a failover system do i need to modify it on both servers, or just the primary?  I looked through the rec...

It is clear that a communications system is a critical part of an enterprise’s business strategy. At whatever capacity the system is being used at (making phone calls, runing messaging applications, contact center environment), your communications sy...

CUCM 7.1.3We have users that forward their extsnions to their mobile telephones.  The caller number transfers to the mobile but not the CALLER NAME.  Is there some configuration to accomplish this?.

I would like to setup a greeting for when someone calls in that will put the call on hold with a message stating "please wait for the next available.....". Has anyone set something up that is similar and if so how did you do it?We are running Call Ma...

Hi,We installed UC 7.0 last January 2009 and this weekend we updated to the October 2009 release of 7.0.2(a)SU2Where can I find a doc that describes the version numbering between the OS and the Application?  Before the upgrade my Inactive Version    ...

Hi,I know the update/ES patch for Exchange 2010 support is coming out later from other postings I've read, etc. But I've had a client replace their Exchange 2007 with a Exchange 2010 server  and move all the mailboxes over to the new 2010 server. I d...

We are a school system deploying a new Unified Communications Manager with Unity Voicemail.  We will be placing 6921 phones in our classrooms.  Some of these clasrooms are shared by two teachers and the plan is to give each teacher a unique extension...

If a mailbox is configure for MWI  on phone and notification on Blackberry how many port is use for new message?

Hii all,I have a Cisco SIP IP Phone with configs(on the IP Phone 7940)Settings-->SIP configuration-->Register with proxy YESSettings-->SIP configuration-->TFTP Directory:xxxSettings-->SIP configuration-->Voip control port 5060Settings-->SIP configur...

HiIs it possible to automatically create users that sync with unity connection?I have a unity connection 7.0 server that is sync'd with LDAP and i use a ldap filter so that only users with a specific attribute are sync'd. I can see the users when i t...

Can you please explain how XMPP integrates with existing Presence Engine and SIP Proxy services? You have great examples in your book with log files that explain how Presence Engine communicates with SIP Proxy service, so I would like too see same ex...

Hello Friends!!!I have a problem with my VG224; some extensions doesn´t work; the state of some extension are: INIT.How can i fix that???I have attached the "show stcapp device summary"I dont know what happen with my VG224.Regards!!!

Hello,The Corporate Directory displays the user names as follows:Last Name, First NameI would like to change it to the following format:First Name, Last NameThere is a workaround which is exchanging the First Name field by the Last Name field in the ...

GentsI have exchange 2007 and integrated with Unity 5.x my question is the implementer company installed the exchange 2003 instead of 2007 management console in my unity server. You know this might be right in case you have exchange 2003 and AD 2003 ...

CUP 6 was perfect, worked great.Upgraded to CUP 7 (System version: 7.0.7.10000-11) and people sitting next to each other can no longer IM. 4 guys in a room and 3 of them can IM. Status indicators and softphone control work for all of them.Is there so...