I need help about E&M

[adriano.silva]

Hi,

I have 02 E&M Cards into my router (concentrator),

When I try to call my remote office, it´s fails, but when initiate a voice call by remote office, it´s OK.

EX:

by Concentrator :

csim start 7002

csim: called number = 7002, loop count = 1 ping count = 0

csim err csimDisconnected recvd DISC cid(152)

csim info: cid(152), state(0), cause(34)

csim: loop = 1, failed = 1

csim: call attempted = 1, setup failed = 1, tone failed = 0

by remote office :

csim start 9175

csim: called number = 9175, loop count = 1 ping count = 0

csim info: cid(903), state(0), cause(0)

csim: loop = 1, failed = 1

csim: call attempted = 1, setup failed = 1, tone failed = 0

===================================================

this it´s my configuration in concentrator :

voice-port 1/0

cptone BR

operation 4-wire

type 5

signal immediate

!

voice-port 1/1

cptone BR

operation 4-wire

type 5

signal immediate

dial-peer voice 7002 vofr

destination-pattern 7...

session target Serial0 29

codec g729r8 bytes 70

!

dial-peer voice 11 pots

destination-pattern ....

port 1/1

!

dial-peer voice 10 pots

destination-pattern ....

port 1/0

thanks

Adriano

[irisrios]

Some Troubleshooting tips:

1. Ping the associated IP address to confirm connectivity. If you cannot ping your destination, its the network connectivity problem

2. Use the 'show voice-port' command to make sure that the port is enabled. If the port is offline, use the no shutdown command.

3. If you have configured E&M interfaces, make sure that the values pertaining to your specific PBX setup, such as timing and type, are correct.

4. Make sure the VICs are correctly installed.

For more details refer to:

Configure E&M Voice Ports

http://www/en/US/products/hw/routers/ps221/products_configuration_guide_chapter09186a0080089516.html#1029249

[tredgrove]

Is this still a problem ?

if so, There are a couple of obvious issues.Check your exchange E&M type is correct for your config, for example Nortel type 1 is Cisco type 5.Sounds like you have a wiring issue with your M lead.

have you tried using the "connection type" command in your voice port config. you could use either trunk or even tie-line if bandwidth is tight.A real quick test is to use the cisco blue rolled cable and map your two E&M's together. this will translate the pinouts and you can direct selct your trunk 1 and receive a call on your other trunk line.

Hope this helps.

T