I’m experiencing a UCCX Script Editor 10.5.1 problem. Stops at "flushing pending logs and traces"….latency is high to the UCCX server like 300ms. Tried login anonymous, same problem..I have edited this script before, I'm doing a Run As Administrator...
Hello, I am using Cisco Unified Intelligence Center (CUIC), packaged with UCCX 10.5. I find a Unified CCX Live Data “Real Time Wallboard”, I cannot run it, even I cannot find any information in Admin Guide and Design. Could anybody help me, how to us...
Good afternoon, I am implementing an IVR, and I am with the following problem. If I get an external call to extension 5000, it should be directed to the agent 1, if I receive an external call to extension 5001, it should be directed to extension 5001...
Hello.Reading through the Cisco documentation, I see that there is no official support for connecting UCCX 8.0 with IBM DB2 iSeries 6.1.However, has anyone tried it or if anyone knows, if or how it can be done?Thank you in advance for your answers.
I am doing an upgrade from UCCX 7.0.2 to 9.0.1.The UCCX 7.0.2 has an ODBC driver connection to an IBM iSeries DB server using an iSeries driver. I need to replicate this connection on UCCX 9.0.On UCCX 9.0 I only have the ability to use a few type of...
Hi, Can someone help me on this, customer forgot the UCCX application administrator username and password. but they have Platform username and password. is it possible to reset the application administrator user name and password.I have tried below t...
Hi,I have a new customer who has an existing single server UCCX 7.0 deployment. Their existing scripts use XML files for system open/closed, holiday dates etc. The XML files are stored in a directory on the local hard drive (e.g. in C:\xmldocs) rathe...
Dear All,i installed UCCE with CVP (Ver 10.0.1). Call Flow CME-->VXML GW-->CVP-->ICM. But call is failing at run External script. I am attaching CVP error Log and ICM Script.pls suggest. 1469: 10.35.133.129: Sep 16 2014 11:19:38.981 +0530: %CVP_10_0...
Call Flow : CVP comprehensiveICM : 8.5.4CVP: 8.5.1CUCM : 8.5.1 Issue: post IVR treatment, call is not getting transferred to agent extension. Agent is reserved in CTI screen but call is not transferred to agent extension. Steps Tried:Tried with Agent...
Hi All,We want to setup a password policy ( expires in 30 days) for the local administrator account in all our UCCE servers.We found that the all the UCCE services are running in local system account except logger and distributor( these services are ...
Can anyone tell me how long agents will be down when I do a Jtapi Resync in CCX 9.1? I updated CCM to 9.1.2 (SU1) and didn`t know that I had to do the Jtapi Resync. Now when accessing CCX admin page getting error message telling me they are out of sy...
