12-15-2011 11:06 AM - edited 03-16-2019 08:33 AM
I have a user with 7975 set with Jabra wireless GO 6470 , when headset is activein a call, the audio still comes through the handpiece speaker.
Can you please let me know is this a bug or there is setting that we can change in phone or CM
Thank you
12-15-2011 11:28 AM
Hi Saima,
Here we go
Description
Details
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Status:
Terminated
Last Modified:
Oct 01,2011
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Product:
Cisco Unified IP Phone 7900 Series
Platform:
Dependent
Severity:
6 - enhancement
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Related Bugs
Cheers!
Rob
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12-16-2011 08:28 AM
Hi Rob,
Thanks for the information .
I changed the feature mentioned in "CSCsr65970 - Feature to turn on/off audio played to handset while on headset" and disabled "Handset/Headset Monitor" and it worked .
Thanks again
12-16-2011 08:46 AM
Hi Saima,
You are most welcome my friend
Cheers!
Rob
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