Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Is it possible to have an intercluster trunk between a CM4 and CM6. I have configured one but for some unknown reason whenever I phone a number destined for the other CallManager I get a fast busy about 5 secs. Any ideas?
Hi Guys,I am looking for some good documentation to setup a simple TOd routing on CUE. All i am looking for is Business hrs calls route on CFNA/CFB to business hrs voicemail recording and then OOH to OOH VM recording...is there a simple and straight ...
Hello,Scenario. Central call processing with Call Manager 6.0 and remote sites over a point to point. Calls from remote sites go out voice ports on their local routers for standard analog lines. Is there anyway to monitor and get notified if the a...
When I'm trying to get the CDR reports from my CUCM in the CDR Analysis & Reporting tool through Bill>Department and selected all users, it displays blank reports. I have logged into the CDR Analysis and Reporting tool using the administrator id whic...
Hi guys,Just wanted to ask a quick question as it seems my mind is stuck!I want to send incoming calls to two phones simultaneously. One is a ip phone and the other is an analogue phone connected to the router's FXS port.The classical 'multiple epho...
I WOULD LIKE TO CHANGE THE NUMBER OF RINGS FOR OUR RECEPTIONIST'S LUNCH HOUR. INSTEAD OF FIVE RINGS, I WANT CALLERS TO BE PLACED INTO VOICE MAIL AFTER ONLY ONE RING DURING 1:00 P.M. TO 2:00 P.M. After 2:00pm it goes back to 5 rings.What is the best...
I have a question regarding Transcoders- when to use them If you have a remote site with G711 in the local site but G729 between the sitesQuestion1. The handset advertises the possible Codecs it can use including G711& G729, G722 etc as some of th...
I have a 4.x Call Manager system tied to a 6.x UC system via an ICT.When a call is made to the reception on the 4.x side and she transfers the caller to a 6.x phone, the caller never hears ring back - yet the call goes thru and the calling part does ...
I downloaded this license for unity express 2.3 to be compabile with CUCM 4.2:cue-vm-license_12mbx_ccm_2.3.4.pkg but the size is only 5KB.Is it the right file ?
Hello,after an CallManager upgrade from 4.2.3 to 6.1.2 I have a problem with unsassigned DN's. With CCM 4.2.3 a call from external to a unassigned number inside the DID Range reject and a Voice from the Provider sounds: „This is not a valid numbe...
Hi! I'll plan to buy UCM 7.0 Is it possible to install Unity/ContactCenter or other cisco telephony services on the server where UCM 7.0 was already installed or I should buy separate server for ContactCenter, Unity an so on?
Hi, we are trying to run encryption between phones and during instalation of CTL client we were asked for security token. We dont have it and we arent sure if we are supposed to have it. Is USB security token in standard package of CCM server and sof...
Hi i have 2821 router with CME 4.1 and CUE 3.1. We were having Along lines and then migrated to E1 pri. The extension where changed in CME. Now b4 the change to PRI VM was working fine. after the change i deleter all VM users in Unity and added them ...
Hi all,we currently have around a 20-80 split of IP phones and analogue phones. We are looking to go 100% IPT, we have the Cisco resources in place but lack the conversion between the two systems.The link between the two is currently dependant on 2 v...
anyone got any ideas on the following, apart from the obvious use a unity!cluster2 - ictrunk - cluster1 - qsig - pbx - voicemailThats the setup, if you divert phone from cluster1 to voicemail works fine.If you divert a phone in cluster2 to voicemail,...
